Frequently Asked Questions
I know investing in your brand can feel like a big decision — here are some of the questions I’m asked the most.
1. Why does my brand message matter?
Without knowing what you want to say — and who you’re saying it to — it’s easy to end up talking to no one. Many small business owners fall into the trap of copying what others are doing or jumping on trends, but neither will create lasting results. Your message is what connects you to the right people and helps your brand feel authentic and consistent.
2. I don’t have enough money to spend on you...
I hear this a lot from small business owners (and I completely understand — I said the same thing myself when I had a salon). But the truth is, if you don’t invest in yourself — the person driving the business — nothing will change. The work we do together isn’t about spending for the sake of it; it’s about creating clarity, confidence and direction so your business can grow in a way that finally feels aligned.
3. I’ve used business coaches and spent lots of money in the past — why are you different?
I can’t say whether you received good advice or not, but let me ask you this — did you actually implement the suggestions? Were you in the right headspace to make changes, or did you just hope things would improve and convince yourself you’d “put the effort in”?
When we work together, we focus on what’s truly important — no fluff, no generic strategies. As long as you’re ready to do the work, you will see results.
4. What kind of businesses do you work with?
I mainly work with small, service-based businesses — often in the beauty, wellness and creative industries. Think salon owners, spa owners, and local service providers who want to attract the right kind of clients through clearer, more confident branding.
5. What exactly does “brand clarity” mean?
It’s about uncovering who your brand truly is — your values, your ideal client, your voice, and the look and feel that ties it all together. When you have brand clarity, everything from your social media posts to your website feels consistent and intentional.
6. I already have a logo — do I still need branding support?
Absolutely. Your logo is just one part of your brand identity. Branding goes much deeper — into how your business sounds, how it makes people feel, and how consistently you communicate that message across everything you do.
7. What’s included in your Brand Clarity in a Month service?
This one-month 1:1 experience helps you refine your message, define your ideal client, and create the foundations for your visual and written identity. It includes weekly calls, a guided workbook, and practical next steps so you can move forward confidently.💡Introductory rate: £395
8. Do you offer one-off consultations?
Yes — I offer standalone 60-minute strategy calls where we can focus on a specific area such as your social media, target client, or overall brand message. These sessions are ideal if you want quick, actionable direction.
9. Do you work online or in person?
All my sessions are run online via Zoom, which means you can join from anywhere in the UK.
10. How do I get started?
You can fill in the enquiry form on my Contact Page and I’ll get back to you within 1–2 working days with next steps. Or go ahead a purchase the Brand Clarity in a month package.